🔒 PRIVACY POLICY

Effective Date: August 2026 Age To Age Counselling Inc. USA ("Age To Age," "we," "our," or "us") is committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, protect, and retain information obtained through our website and through our professional services. By accessing this website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect - We may collect the following information:

  • Name

  • Email address

  • Telephone number

  • Mailing address

  • General information submitted through contact forms

  • Appointment information

  • Billing information

  • Technical information, including browser type, IP address, cookies, and device information

Please do not submit confidential, medical, or emergency information through the website, contact forms, email, or social media platforms.

How Information Is Used - Information may be used for the following purposes:

  • Responding to inquiries

  • Scheduling appointments

  • Providing counselling services

  • Improving our website and services

  • Maintaining records as required by law

  • Meeting professional, ethical, legal, and regulatory obligations

Confidentiality - Information disclosed during counselling sessions is treated as confidential and is protected in accordance with applicable federal and state laws, professional standards, ethical requirements, and licensing regulations. Exceptions to confidentiality may include circumstances involving:

  • Serious threats of harm to oneself or others

  • Suspected abuse, neglect, or exploitation

  • Court orders, subpoenas, or other legal requirements

  • Situations otherwise required by law

Telehealth Services - Some services may be provided through secure electronic communication platforms. While reasonable measures are taken to protect confidentiality and privacy, no method of electronic communication can be guaranteed to be entirely secure. Clients are responsible for protecting their own devices, passwords, internet connections, and private environments during virtual sessions.

Cookies and Analytics - This website may use cookies and similar technologies to improve functionality, monitor website performance, and enhance the user experience. Visitors may disable cookies through their browser settings.

Information collected through cookies may include:

  • Browser information

  • Device information

  • Geographic location

  • Pages viewed

  • Time spent on the website

Third-Party Services - We may use third-party providers for the following purposes. Each provider maintains its own privacy practices and policies.

  • Website hosting

  • Appointment scheduling

  • Payment processing

  • Electronic communications

  • Video conferencing

  • Data storage

Social Media - Following, messaging, tagging, or interacting with Age To Age Counselling Inc. through social media does not establish a therapist-client relationship. To protect confidentiality, clients are encouraged not to post sensitive information on social media platforms.

Children's Privacy - This website is not directed toward children under the age of 13. Information from children is not knowingly collected without appropriate consent from a parent or legal guardian.

Security Measures - Reasonable administrative, technical, and physical safeguards are used to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction. Despite these safeguards, no system can guarantee complete security.

Retention of Information - Information will be retained for the period required by applicable laws, regulations, professional standards, and legitimate business purposes.

Jurisdiction and Licensure - Services are provided only in jurisdictions where the treating clinician is legally authorized to practice. Information contained on this website is intended for educational and informational purposes only and should not be interpreted as medical, psychiatric, legal, or financial advice. Use of this website does not establish a therapist-client relationship.

Changes to This Policy -This Privacy Policy may be revised periodically. Updated versions will be posted on this page together with the revised effective date.

Contact Information - Age To Age Counselling Inc. Phone: 941-666-2725 or Toll-Free: 1-844-382-8975 Email: info@agetoagecounselling.com Website: agetoagecounselling.com

This website is not intended for emergency situations. If you are experiencing an emergency, call 911 or go to the nearest emergency department.